FTC sues Uber over difficulty of canceling subscriptions, “false” claims

arstechnica.comPublished: 4/22/2025

Summary

Consumers are growing tired of unexpected subscriptions, as the US Federal Trade Commission has sued ride-hailing app Uber for making false claims about its subscription service, which failed to deliver savings or cancel anytime. The FTC alleged Uber misled consumers and made it difficult to cancel the service, prompting calls from Chairman Andrew Ferguson for action against Big Tech groups despite recent corporate donations by Uber and others like Apple, Amazon, Meta, and Google.