DHL will stop shipping packages over $800 to U.S. customers due to new customs rules

npr.orgPublished: 4/21/2025

Summary

DHL has introduced a temporary policy halting shipments over $800 to U.S. consumers due to increased customs scrutiny from new 10% tariffs. This escalation in U.S. regulations is causing delays as the carrier manages growing formal clearance volumes. CBP explains that while informal entry allows quicker processing, formal entry involves more paperwork and a bond requirement. The move reflects broader trade changes aimed at addressing de minimis exemptions, impacting e-commerce businesses reliant on low-cost imports like Shein and Temu. Potential delays for high-value shipments are anticipated until CBP streamlines their process or DHL adapts its strategy.