Meta faces Ghana lawsuits over impact of extreme content on moderators

Meta is facing legal disputes over the mental health of its content moderators in Africa, with workers at Majorel in Ghana suffering from severe stress, anxiety, and depression due to their roles moderating harmful content like graphic violence. In Kenya, 140 Facebook moderators were diagnosed with PTSD. Teleperformance defends its practices by emphasizing robust pay, benefits, and mental health support but is accused of failing to address the harsh conditions at Majorel and Samasource. Legal cases are being prosecuted by Foxglove, aiming to set precedents for worker protections, including psychological well-being.