Marks & Spencer confirms cybersecurity incident amid ongoing disruption

techcrunch.comPublished: 4/22/2025

Summary

A major UK retailer, Marks & Spencer, reported significant disruption following a cyberattack affecting its stores and online services. Customers experienced operational outages, including payment terminal issues and disrupted order pick-ups. The company is actively addressing the situation, with contactless payments functioning now but some store operations limited. Engaging external cybersecurity experts and authorities, they continue to investigate without revealing details of the attack or data impact.