Meta and Shopify urged to act as scale of ‘ghost stores’ preying on Australian online shoppers revealed

theguardian.comPublished: 5/3/2025

Summary

Over 140 Australian ghost stores sell low-quality products or nothing at all under misleading names like local brands. These sites operate using fake contact info and similar marketing strategies, often confusing consumers with fake stories of closure. Despite complaints surging, ACNiCC is investigating but hasn't taken significant action yet. Online platforms like Shopify and Meta have been criticized for not doing enough to stop this digital fraud, leaving consumers struggling to secure refunds or resolve issues.