‘Tone deaf’: US tech company responsible for global IT outage to cut jobs and use AI

CrowdStrike, the cybersecurity company behind last year’s global IT outage caused by faulty software, has announced plans to reduce its workforce by 5% due to AI-driven efficiency gains. CEO George Kurtz emphasized how AI is reshaping industries and accelerating threats, citing these changes as justification for job cuts as part of strategic adjustments. However, experts like Gartner’s Aaron McEwan and Toby Walsh have raised concerns about the alignment between AI-driven savings and traditional roles, with CrowdStrike recently facing another high-profile tech incident that underscores the challenges companies face balancing innovation with workforce management.