Thousands of Britons to receive compensation for prepayment meter force-fittings

Tens of thousands of British households that had prepayment meters force-fitted in their properties are to share more than £18.6m in compensation and debt write-offs on their energy bills. The energy regulator for Great Britain, Ofgem, found that energy companies forced prepayment meters on more than 150,000 homes that were not keeping up with their bills, in one of its most comprehensive compliance reviews. The eight companies have committed to paying compensation and writing off energy debts for at least 40,000 customers. However, the compensation payments do not include the customers of British Gas, Utilita or Ovo Energy, which face separate investigations by the regulator. “We have made our expectations clear to suppliers on how those customers who were treated poorly should be compensated.