ChatGPT search is growing quickly in Europe, OpenAI data suggests

techcrunch.comPublished: 4/21/2025

Summary

ChatGPT is rapidly expanding its presence in Europe, with its user base jumping from 11 million to over 41 million monthly active users. The EU’s Digital Services Act (DSA) imposes strict obligations on platforms like ChatGPT, potentially requiring user opt-out options, mandating data sharing, and conducting external audits if growth continues, risking fines or service suspension. Despite rising preference among users compared to Google, the platform faces reliability challenges, including inaccuracies in identifying articles and issues with news accuracy, highlighting the need for both expansion and functionality improvements to maintain relevance in a competitive market.