Security guard’s Bondi Junction triple-zero call could have confused police, inquest hears

theguardian.comPublished: 5/19/2025

Summary

A security guard at Westfield Bondi Junction failed to alert emergency workers in time during a deadly attack by Joel Cauchi, leaving experts concerned his unclear triple-zero call made the situation more confusing. The guard was out for a restroom break when the attack occurred in April 2024 and didn’t respond promptly, despite being killed afterward. Experts argue that his call lacked crucial details about the threat’s nature or timing, potentially hampering the effectiveness of emergency responses. This incident raises questions about the preparedness and training protocols for such high-stakes situations.